York station

Step-free access

A, Compliant step-free access to all platform(s)

This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to…

Lifts

Yes

Toilets

Yes

The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to…

Accessible toilets

Yes

Baby changing

Yes

Ticket office

Yes

Ticket machines

Yes

Contactless

No

Oyster

No

Smartcard validators

No

Waiting room

Yes

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open

Refreshments

Yes

Shops

Yes

Wi-Fi

Yes

ATM

Yes

Cycle storage

Yes

Cycle spaces

626

Car park

Yes

Car park spaces

30

Accessible parking

Yes

Bus connections

Yes

Taxi rank

Yes

Drop-off / pick-up

Yes

Staff help

Yes