Station guide
West Malling station
West Malling station serves off Swan Street, West Malling. This page brings its practical station information together with links for planning and Delay Repay checks.
WMAStation facilities
- Step-free access
- B2, (refer to quick reference guide)
This is a category B2 station. Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge.
- Lifts
- No
- Toilets
- Yes
Booking Hall- Available during staffing hours
- Accessible toilets
- Yes
- Baby changing
- No
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- No
- Oyster
- No
- Smartcard validators
- No
- Waiting room
- Yes
Heated waiting area off booking hall only available when staff are present
- Refreshments
- Yes
- Wi-Fi
- No
- Cycle storage
- Yes
- Cycle spaces
- 64
- Car park
- Yes
- Car park spaces
- 164
- Accessible parking
- Yes
- Bus connections
- Yes
- Drop-off / pick-up
- Yes
- Staff help
- Yes
Ticket office hours
- Monday–Friday: 06:00–19:00
- Saturday: 07:30–14:10
- Sunday: 08:15–15:30
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-04. Always check live accessibility information before travel.