Thetford station

Step-free access

B1, (refer to quick reference guide)

There is step free access from the carpark to Platform 2 (for trains towards Ely and Cambridge) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath that leads to / from Croxton Road and this is the route that customers with restricted mobility are…

Lifts

No

Toilets

Yes

The female and accessible toilets are located in the station building and are accessed via the waiting room on Platform 1 (for trains towards Norwich). A radar key is not required to access the accessible toilet…

Accessible toilets

Yes

Baby changing

No

Ticket office

Yes

Ticket machines

Yes

Contactless

No

Oyster

No

Smartcard validators

No

Waiting room

Yes

The waiting rooms are located in the station buildings and are under the canopy on Platform 1 (for trains towards Norwich), and next to the ticket office on Platform 2 (for trains towards Ely and Cambridge).

Refreshments

No

Wi-Fi

Yes

Cycle storage

Yes

Cycle spaces

40

Car park

Yes

Car park spaces

34

Accessible parking

Yes

Bus connections

No

Taxi rank

Yes

Staff help

Yes