Station guide
Newcastle station
Newcastle-upon-Tyne is a city in England.
NCLMore about Newcastle-upon-Tyne. Town summary from Wikipedia.
The lifts are out of order between the concourse and the platforms at Newcastle station.
Station facilities
- Step-free access
- B2, (refer to quick reference guide)
Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge. This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Newcastle has a RNIB 'Map for…
- Lifts
- Yes
- Toilets
- Yes
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a…
- Accessible toilets
- Yes
- Baby changing
- Yes
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- No
- Oyster
- No
- Smartcard validators
- No
- Waiting room
- Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open
- Refreshments
- Yes
- Shops
- Yes
- Wi-Fi
- Yes
- ATM
- Yes
- Cycle storage
- Yes
- Cycle spaces
- 174
- Car park
- Yes
- Car park spaces
- 481
- Accessible parking
- Yes
- Bus connections
- Yes
- Taxi rank
- Yes
- Drop-off / pick-up
- Yes
- Staff help
- Yes
Ticket office hours
- Monday–Friday: 06:00–19:00
- Saturday: 07:00–19:00
- Sunday: 07:30–19:00
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-18. Always check live accessibility information before travel.