Station guide

New Malden station

New Malden is a suburb of London.

NEM

More about New Malden. Town summary from Wikipedia.

New Malden Lifts

The lifts are out of order between platforms 2, 4 and the rest of the station at New Malden station.

Berrylands Station Closure New Malden

From Monday 11 May 2026 until the end of September 2026, trains will not call at Berrylands station, which will be closed for upgrades. The main part of the upgrade will see the station’s two platforms replaced, while new lighting, CCTV…

Station facilities

Step-free access
B1, (refer to quick reference guide)

Step-free category B1 station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10.

Lifts
Yes
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Accessible toilets
Yes
Baby changing
No
Ticket office
Yes
Ticket machines
Yes
Contactless
No
Oyster
Yes
Smartcard validators
Yes
Waiting room
Yes

Platform 1.

Refreshments
Yes
Wi-Fi
Yes
Cycle storage
Yes
Cycle spaces
14
Car park
Yes
Car park spaces
12
Accessible parking
Yes
Bus connections
Yes
Staff help
No

Ticket office hours

  • Monday–Friday: 06:30–19:50
  • Saturday: 07:00–20:00
  • Sunday: 09:00–17:40

Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-24. Always check live accessibility information before travel.

Stations near New Malden