Station guide
Maidstone West station
Maidstone West station serves off The Broadway, Maidstone. This page brings its practical station information together with links for planning and Delay Repay checks.
MDWThe Gentlemen's toilet at Maidstone West is out of use until further notice.
Station facilities
- Step-free access
- B3, step-free access only to some platforms
This is a category B3 station. Step free access to platform 2 for services towards Paddock Wood from side entrance to platform..Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only…
- Lifts
- No
- Toilets
- Yes
On platform 2- Available during staffing hours
- Accessible toilets
- Yes
- Baby changing
- No
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- No
- Oyster
- No
- Smartcard validators
- No
- Waiting room
- Yes
Heated waiting area in booking hall only available when staff are present
- Refreshments
- Yes
- Wi-Fi
- No
- ATM
- Yes
- Cycle storage
- Yes
- Cycle spaces
- 44
- Car park
- Yes
- Car park spaces
- 54
- Accessible parking
- Yes
- Bus connections
- Yes
- Taxi rank
- Yes
- Drop-off / pick-up
- No
- Staff help
- Yes
Ticket office hours
- Monday–Friday: 06:15–12:50
- Saturday: 06:10–12:50
- Sunday: Unavailable
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-04. Always check live accessibility information before travel.