Station guide
Durham station
Durham station serves Durham, County Durham. This page brings its practical station information together with links for planning and Delay Repay checks.
DHMUpcoming changes to step-free access: From Monday 17 August, there will be reduced step-free access at Durham station due to a major lift refurbishment. The lift on platform 1 (for trains to Darlington and the south) will be out of service…
Station facilities
- Step-free access
- A, Compliant step-free access to all platform(s)
This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Interchange between the platforms is via a subway. Lift access available to the subway from both platforms. Durham has two RNIB 'Maps for All' - one is located on the southbound side inside the portico as you approach the…
- Lifts
- Yes
- Toilets
- Yes
The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points…
- Accessible toilets
- Yes
- Baby changing
- Yes
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- No
- Oyster
- No
- Smartcard validators
- No
- Waiting room
- Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room Platform 1 opening hours Monday to Saturday - 04:00 - 22:00 Sunday 08:00…
- Refreshments
- Yes
- Wi-Fi
- No
- ATM
- Yes
- Cycle storage
- Yes
- Cycle spaces
- 58
- Car park
- Yes
- Car park spaces
- 423
- Accessible parking
- Yes
- Bus connections
- Yes
- Taxi rank
- Yes
- Drop-off / pick-up
- Yes
- Staff help
- Yes
Ticket office hours
- Monday–Friday: 06:00–18:00
- Saturday: 07:00–17:00
- Sunday: 09:00–16:00
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-11. Always check live accessibility information before travel.