Station guide
Crystal Palace station
Crystal Palace station serves Crystal Palace, Greater London. This page brings its practical station information together with links for planning and Delay Repay checks.
CYPCrystal Palace lift
The lifts are out of order between platforms 5 and 6 and the station exit and entrance at Crystal Palace station
Station facilities
- Step-free access
- A, Compliant step-free access to all platform(s)
Accessibility category A. This station has step-free access to all platforms
- Lifts
- Yes
- Toilets
- Yes
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
- Accessible toilets
- Yes
- Baby changing
- Yes
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- No
- Oyster
- Yes
- Smartcard validators
- No
- Waiting room
- Yes
Waiting room on Platform 1/2
- Refreshments
- Yes
- Shops
- Yes
- Wi-Fi
- Yes
- Cycle storage
- Yes
- Cycle spaces
- 20
- Car park
- Yes
- Car park spaces
- 13
- Accessible parking
- Yes
- Bus connections
- No
- Staff help
- Yes
Ticket office hours
- Monday–Friday: 06:20–19:45
- Saturday: 06:45–20:10
- Sunday: 07:45–16:20
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-11. Always check live accessibility information before travel.