Colchester station

Step-free access

B1, (refer to quick reference guide)

This station has step free access to all platforms. However, customers with restricted mobility are advised to arrive on the London bound side of the station (which is accessed via the entrance off Station Way, before the railway bridge), as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall. The chair lift is restricted to manual wheelchair users only with a…

Lifts

Yes

Toilets

Yes

There are male and female toilets located in the station buildings on Platforms 1 and 2, and also on Platforms 3 and 4, just next to the steps that lead to/from the underpass. Accessible toilets are available for radar…

Accessible toilets

Yes

Baby changing

Yes

Ticket office

Yes

Ticket machines

Yes

Contactless

No

Oyster

No

Smartcard validators

Yes

Waiting room

Yes

The main waiting room is located next to the steps on Platforms 3 and 4 that lead to/from the underpass. There is another waiting room on Platforms 1 and 2, and this is available for customers to use between the hours of…

Refreshments

Yes

Shops

Yes

Wi-Fi

Yes

ATM

Yes

Cycle storage

Yes

Cycle spaces

576

Car park

Yes

Car park spaces

935

Accessible parking

Yes

Bus connections

Yes

Taxi rank

Yes

Drop-off / pick-up

Yes

Staff help

Yes