Station guide
Cardiff Queen Street station
Cardiff is the capital and largest city of Wales.
CDQMore about Cardiff. Town summary from Wikipedia.
The lifts are out of order on platforms 3 and 4 at Cardiff Queen Street station.
Station facilities
- Step-free access
- A, Compliant step-free access to all platform(s)
Category A. Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.”
- Lifts
- Yes
- Toilets
- Yes
The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available…
- Accessible toilets
- Yes
- Baby changing
- Yes
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- Yes
- Oyster
- No
- Smartcard validators
- Yes
- Waiting room
- Yes
Seating area in the café on platform 3/4.
- Refreshments
- No
- Wi-Fi
- Yes
- Cycle storage
- Yes
- Cycle spaces
- 36
- Accessible parking
- No
- Bus connections
- Yes
- Staff help
- Yes
Ticket office hours
- Monday–Saturday: 06:00–22:00
- Sunday: 07:00–19:00
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-07. Always check live accessibility information before travel.