Brockenhurst station

Step-free access

B1, (refer to quick reference guide)

Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side.

Lifts

Yes

Toilets

Yes

The toilets are located on all the platforms. Toilets on Platforms 1/2 are open 06:00 - 21:00, and toilets on Platforms 3/4 are open 06:00 - 17:00. The National key toilets are located on Platforms 1/2; these toilets are…

Accessible toilets

Yes

Baby changing

Yes

Ticket office

Yes

Ticket machines

Yes

Contactless

No

Oyster

No

Smartcard validators

Yes

Waiting room

Yes

Both Platforms. Waiting rooms are heated and seating complies with the Code of Practice. The waiting room on platforms 3/4 closes at 1600.

Refreshments

Yes

Wi-Fi

Yes

Cycle storage

Yes

Cycle spaces

122

Car park

Yes

Car park spaces

236

Accessible parking

Yes

Bus connections

Yes

Taxi rank

Yes

Staff help

Yes