Station guide
Birmingham New Street station
Birmingham is a city in the West Midlands, England.
BHMMore about Birmingham. Town summary from Wikipedia.
Station facilities
- Step-free access
- A, Compliant step-free access to all platform(s)
The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point. All platforms have lifts and escalators
- Lifts
- Yes
- Toilets
- Yes
Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)
- Accessible toilets
- Yes
- Baby changing
- Yes
- Ticket office
- Yes
- Ticket machines
- Yes
- Contactless
- No
- Oyster
- No
- Smartcard validators
- No
- Waiting room
- Yes
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
- Refreshments
- Yes
- Shops
- Yes
- Wi-Fi
- Yes
- ATM
- Yes
- Cycle storage
- Yes
- Cycle spaces
- 58
- Car park
- Yes
- Car park spaces
- 38
- Accessible parking
- Yes
- Bus connections
- Yes
- Taxi rank
- Yes
- Drop-off / pick-up
- Yes
- Staff help
- Yes
Ticket office hours
- Monday–Saturday: 05:15–23:00
- Sunday: 08:00–23:00
Facilities from the NationalRail Knowledgebase via Rail Data Marketplace. Station record updated 2026-08-04. Always check live accessibility information before travel.